Be a Microsoft Dynamics 365 Partner to take advantage of this software, designed to simplify financial, sales and marketing tasks. It combines CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) features for enhanced business operations.
Microsoft Dynamics 365 has become a game changer for businesses across industrial domains that strive for consistent growth. Its integration of CRM and ERP features can significantly help companies break down data silos and foster an efficient working environment.
eBECS
eBECS is one of the world’s premier Microsoft Dynamics 365 Partners with expertise in ERP, CRM, Data Analytics and Managed Services. They provide total solutions and managed services that enable companies to digitally transform their businesses, reduce complexity and cost, enhance customer service levels and drive growth.
EBECS provides lean and agile solutions to customers worldwide in industries such as Manufacturing, Distribution, Retail, Professional Services, Not-for-profit and other. Their solutions range from Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Mobile Field Service, Data Analytics, Internet of Things (IoT), Cloud and Managed Services – all tailored to industry and business needs.
Implementing an ERP solution can make a tremendous impact on your business, streamlining supply chain operations, automating e-commerce transactions, implementing CRM to forecast demand and optimize production. At eBECS we provide comprehensive end-to-end implementations from system selection through go-live – helping you take full advantage of ERP’s benefits and potential.
For instance, eBECS’ Microsoft Dynamics NAV for Retail offers automated sales order management, stock replenishment and warehouse management processes. This simplifies the entire sales and marketing cycle, allows promotions to be launched more quickly, monitor inventory levels better and provides customers with a superior experience.
Microsoft Business Intelligence solutions give your employees real-time access to your business data and enable informed decisions. Built upon the Microsoft Data Warehouse, these BI tools can be accessed from any device.
Gain a comprehensive view of your business with Microsoft Power BI. Create and deploy stunning visuals that help you detect trends and propel it forward. It also allows for reports that showcase top performing products and customers, track sales and inventory performance, and much more with this powerful tool.
Rapid Deployment of HR Solutions
eBECS can help you reduce the time to implement Microsoft Dynamics 365 for Talent by offering an Accelerator service. This fixed price contract includes an initial planning workshop, deployment, full user manuals and training for up to five members of your HR team.
PowerObjects
PowerObjects, an HCL Technologies Company, is a leader in providing Microsoft Dynamics 365 solutions with unsurpassed service, support, education and add-ons. Named the 2017 Microsoft Worldwide Partner of the Year for Dynamics 365 Consulting and Systems Integration, PowerObjects has assembled an unrivaled team of experts that help organizations increase productivity, streamline business processes and foster stronger relationships.
Marketing automation is an integral component of any CRM program, and PowerObjects has developed several add-ons that make it simpler for marketers to reach their desired audience. PowerChat, for instance, is a customizable chat widget that can be placed on company websites or integrated into customer relationship management (CRM) systems. With it, users can create leads and contacts directly in their CRM systems from within the chat window, invite multiple agents into conversations, and track all interactions within the CRM platform.
PowerObjects’ PowerEmail add-on allows marketers to track emails sent by the CRM system and see which ones were opened and viewed. It also provides security features to control what content users can share within the application.
With the rising demands on contact centers, it’s more essential than ever for them to find a solution that helps them manage more conversations and deliver an optimized customer experience. Dynamics 365 for Customer Service can accelerate case-solving rates, reduce escalations and automate resolutions of high-volume cases – freeing up agents to focus on higher-value interactions.
HR and recruiting departments are always busy, but the fast-growing company’s HR department was having difficulty keeping track of paperwork from job descriptions to offer letters. Nintex AssureSign(r) helped streamline the hiring process and improve workflow so they could easily monitor applications and contracts – improving their reputation among future applicants in the process.
Nintex’s sales and marketing departments are also using its solution, as its eSignature feature enables them to sign forms without printing, scanning or faxing documents to third-party services. By adapting this functionality for different departments, companies can quickly and efficiently handle workflows in a way that saves them time while guaranteeing compliance.
Folio3
Folio3 is a California-based software development firm that assists entrepreneurs and large corporations create cutting-edge software solutions by providing offshore application development and support. Their services range from mobile app creation to custom cloud integration, with clients ranging from Fortune 500 companies to startups.
Folio3 boasts extensive expertise in developing cutting-edge, end-to-end business applications. Some of its key products include:
NetSuite and eCommerce Connectors
Folio3’s NetSuite-eBay Connector enables merchants to automate the creation of sales orders, payment invoices and customer data in their NetSuite ERP, while simultaneously syncing this between eBay and NetSuite; saving time & effort by eliminating manual data entry.
Folio3’s NetSuite-Magento Connector enables a fully automated, seamless integration between Magento merchant accounts and NetSuite; giving merchants the power to expand their eCommerce business. By streamlining fulfillment processes, reducing turnaround time, improving customer experience – all of which contribute to higher profits – Folio3 helps merchants maximize their profitability.
Artificial Intelligence and Machine Learning technologies have revolutionized the way companies across various industries utilize their data and information. These innovations permit organizations to analyze data from multiple angles and deliver insights at a remarkable speed.
Computer Vision Technology has enabled companies to create visual content analysis and image-based functionalities. These solutions are equipped with sophisticated Machine Learning algorithms, enabling them to deliver efficient outcomes quickly.
At Folio3, our team of Machine Learning specialists and consultants collaborate closely with our customers to deliver a wide variety of end-to-end projects. Our capabilities encompass machine learning, natural language processing, computer vision, as well as predictive analysis.
At HealthLogics, we provide HL7 data integration and interfacing services that help businesses enhance communication, meet healthcare regulatory requirements and minimize manual data transfer. Our solutions offer powerful yet user-friendly interfaces that can be integrated with your current EMR/EHR system or other healthcare software.
Azamba
Azamba, a Chicago-based firm, assists small and medium-sized businesses with CRM software solutions such as Microsoft Dynamics 365 for Sales and Sage CRM. Their fixed fee subscription-based packaged services come with a money-back guarantee to ensure satisfaction.
The company’s website features Ignite, a monthly magazine providing the latest CRM and Sage CRM news. It also offers tips and tricks on maximizing these technologies’ capabilities as well as how to utilize them optimally.
Their latest offering is a collaboration with TimeLinx Software, an enterprise project and service management platform for mid-market companies. This solution extends existing CRM or ERP system capabilities by enabling users to manage customer lifecycles from lead management through project delivery.
Successful implementations require the ability to centralize data and make it accessible to multiple teams. OSHEAN, a UK-based not-for-profit membership organization with more than 130,000 members, was seeking an efficient way to bring their critical business data together in one location and make it accessible to all users.
After reviewing their requirements, Azamba guided them through a successful deployment of Microsoft Dynamics 365 Sales CRM, which helped centralize member data and enhance efficiency by enabling multiple departments to access key information in real time. Furthermore, they were able to construct dashboards in Dynamics 365 Sales that allowed them to customize how they view their data.
OSHEAN has already realized significant rewards from implementing this system. Not only has it streamlined their workflows, but also allowed them to track and analyze performance in real-time, enabling them to identify areas for improvement.
That is why we’re thrilled to include them in our CB Insights Technology Spotlight for the best CRM software. Their product has truly stood the test of time, and we think it deserves special recognition.
